Support
A problem with the app, a question, a defibrillator missing from the map? It all starts here.
Write to us
andi.arapi@sosdae.comWe usually reply within a few days. If you’re writing about a wrong AED, give us the town and street: that’s enough to find it.
What SOS DAE is
A map of over 170,000 public defibrillators worldwide that works with no connection: the database is inside the app, not on a server. It also carries CPR guidance with a 110 bpm metronome, and the emergency number of the country you’re in, detected on its own.
No account, no ads, no tracking. It is free and it stays free.
Reporting a missing or wrong AED
The quickest way is from the app, while you’re on site: open the defibrillator’s card and say how it is — it’s there, the cabinet is empty, it’s damaged, it can’t be reached. When several independent people say the same thing, the correction reaches everyone.
If the AED isn’t on the map at all, you can propose it from the app too: you only need to be standing in front of the device.
The data comes from OpenStreetMap and OpenAEDMap: anyone already using them can edit directly on openaedmap.org, and the change will appear in a later app update. If you’d rather, write to us and we’ll take care of it.
Common problems
Location isn’t detected. Check that permission is granted: phone settings → SOS DAE → Location. Indoors GPS can be tens of metres out; outdoors it settles within seconds.
The map background is grey. That’s the only part that comes over the network. Defibrillators, distances and search keep working: grey doesn’t mean the app is broken.
Check-in won’t unlock. The button appears within 200 metres of the AED and confirms within 60. If GPS accuracy is worse than 75 metres the app refuses the confirmation, on purpose: wrong data on the map is worse than missing data.
Privacy
The app asks for no account and collects no data to profile you. The full detail — what leaves the device, to whom, and how long it stays — is in the privacy policy, the same one that covers the site.